Stadium Crowd Management

This project takes a systems design approach to understand why We mapped the full cricket ecosystem, traced a real fan's match day journey across 7 stages, identified the root causes of crowd failure and analyzed every stakeholder involved in running a match day. What we found was consistent that the stadium manages crowds reactively, not by design. From that research we developed five targeted interventions: a Metro to Stadium Signage Trail, Ticket Integrated Stadium Map, Permanent Seat Markers and a Cab Access & Parking Infrastructure, each addressing a specific breakdown point in the fan's journey. The goal was never to redesign the stadium. It was to redesign the experience of moving through it.